(Senior) Account Manager

current job openings

30+

global offices

1,000+

people on board

Description

manage accounts of the clients
cooperate with the brands from the e-commerce market in GCH
communicate with clients regularly to ensure premium customer service
create remarketing strategies in various industries based on data analysis and your own creativity
adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale)
respond to customer requests and inquiries in a professional and timely manner
regularly report campaign status for every client and provide improvement ideas to the direct manager
take care of customer success and long-term relationship
provide specific information regarding company’s services and products
obtain, review and process orders; ensure timely payments for our services

Requirements

Experience (4-5 years+) in managing online advertising campaigns for an media agency or media channels or for a brand/market place;
Knowledge and experience in the digital media and programmatic area;
Interest in digital marketing
Working experience with MS/G suite
Excellent analytical and problem-solving skills
Well-developed verbal and written communication skills;
Strong organizational skills and solution-oriented personality. Flexible on communication.
Language knowledge: Chinese and professional English proficiency