Sales & Business Growth
Remote
Sales & Business Growth
Remote
Account Manager
66
current job openings
30+
global offices
1,000+
people on board
Account Manager - Africa
What you will do:
- manage a portfolio of client accounts;
- cooperate with the largest brands from the market in Africa;
- meet clients face-to-face regularly to ensure premium customer service;
- create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;
- adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
- respond to customer requests and inquiries in a professional and timely manner;
- regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
- take care of customer success and long-term relationship;
- provide specific information regarding company’s services and products;
- assist customers in the process of launching ad campaigns;
- obtain, review and process orders; ensure timely payments for our services.
Requirements:
- experience (2 + years) in digital advertising;
- preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
- bachelor’s degree or similar;
- interest in digital marketing/ e-commerce;
- working experience with MS Office Word, Excel, PowerPoint;
- knowledge of customer support tools and processes;
- ability to identify and understand customer needs and requirements;
- excellent analytical and problem-solving skills;
- well-developed verbal and written communication skills;
- multi-tasking, high level of energy, resourcefulness;
- high level of motivation and willingness to learn;
- positive, can-do attitude;
- advanced command of English (C1 level);
- candidate to be Cape Town or Johannesburg based.
We offer the chance to work:
- A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;
- Competitive salary plus bonus scheme and personal development budgets;
- Flexible working arrangements ensuring a real work-life balance;
- An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
- Numerous opportunities to build your own path of self-development;
- Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
BOOST YOUR CAREER | ELEVATE YOUR EXPERIENCE!