Team Lead Account Management

Team Lead Account Management
RTB House Japan

About us:
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding
results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

The impact you will make:
The Team Leader Account Manager will take ownership of key accounts portfolios and ensure client satisfaction and high retention as well as manage a team of Account Managers.

You will work on:

● Oversee and optimize a portfolio of key accounts;
● Manage, support, and develop a team of Account Managers;
● Support the team in regular performance reporting to clients, including QBR presentations;
● Ensure client satisfaction and high retention for all clients managed by the team;
● Maintain local AM processes and global best practices;
● Coordinate and execute local projects in account management in line with company-wide projects;
● Organize optimizations processes across Account Management & Technical Account Management teams;
● Internal reporting on individual and market performance to the Head of Account Management;
● Act as subject matter expert for the team.

Who we are looking for:

● At least 5 years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients;
● At least 5 years in account management, experience with large clients;
● Experience organizing teams as a people manager or project manager;
● Experience in managing large clients (including relationship building with director level or C-level);
● Quality-first attitude, very high level of communication and presentation;
● Strong problem solving skills, proven experience with data analysis;
● Business level English and fluent Japanese.

Nice to have:

● Strong and clear motivation, being able to self-motivate;
● Experience with target setting and evaluation is an asset;
● Experience in recruitment is an asset;
● Experience in retargeting or E-commerce.

We offer the chance to work in:

● A fully responsible, high potential position with our business in Japan;
● A diverse and caring team which is the engine of our success;
● A 100% flexible mode of organization (hybrid work model where each employee can mix remote work from home and time at the office in Tokyo Meguro station);
● Opportunity to work in one of the fastest growing companies in Europe - #46 out of 1,000 fastest growing European companies in the Financial Times #FT1000 list;
● In an engaging role in a new fast-growth project;
● The opportunity to learn and improve continuously: the company places the development of its employees at the heart of its strategy through internal and external training, 360° assessments, feedback culture, coaching and mentoring