Team Leader Account Management - Nordics

Who We Are

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

RTB House in the Nordics

Since opening our operations in the Nordics, we have rapidly established ourselves as a trusted partner for renowned brands within verticals such as Fashion, Travel, and Home. 

We embrace a "remote-first" approach, allowing our team members the flexibility to work remotely most of the time. However, to maintain a strong team dynamic and allow for valuable in-person interactions, we aim to meet regularly in our office in central Stockholm. 

With a small, dedicated team in the Nordics, we continuously expand our team and have ambitious growth plans. 

What You'll Do And How You'll Make An Impact

Account Management plays a pivotal role in ensuring client retention, upholding a high level of customer satisfaction, and driving revenue growth among our existing partners. As the Team Leader of Account Management Nordics, you will be responsible for leading a dedicated team and managing your own portfolio of accounts while maintaining strong relationships with the clients under your team's care.

As part of a matrix reporting structure, the Team Leader Account Management Nordics will have a direct reporting line to the Business Development Director of Nordics and Benelux and a dual reporting line to the Vice President of Account Management.

• Manage, support, and develop a team of 4 Account Managers
• Ensure client satisfaction and high retention for all clients managed by the team
• Support the team in regular performance reporting to clients, including QBR presentations
• Oversee and optimize a portfolio of key accounts
• Maintain local AM processes and global best practices
• Coordinate and execute local projects in account management in line with company-wide projects
• Organize optimization processes across Account Management & Technical Account Management teams
• Internal reporting on individual and market performance to the Business Development Director

Desired Skills and Experience: 

• At least 2+ years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients
• 2-3 years of experience in a leadership role
• Experience in managing Tier 1 e-commerce clients and agencies, including relationship building on director- or C-level
• Analytical thinker and problem solver, quality-first attitude, very high level of communication and presentation
• Strong and clear motivation, being able to self-motivate
• Experience with target setting and evaluation is an asset
• Fluency in English, Swedish is strongly preferred, other Scandinavian languages are a plus

What We Have To Offer:

• We prioritize flexible working arrangements in a hybrid set-up where you can decide for yourself if you want to regularly mingle with colleagues in our downtown Stockholm office near T-Centralen, work from the comfort of your home, or even work abroad from anywhere in the world for up to two months each year;
• We offer a top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;
• We provide a pension plan and accident insurance to support your future and well-being;
• You’re starting out with 28 vacation days - that can turn into 30 days after a 2-year tenure;
• You will have a structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• We care about your development and help you continuously grow your career with us as part of your personalized development plan - supported by a yearly training budget and subsidized language course.

Apply Now!

If you are passionate about digital advertising, thrive in a dynamic and fast-paced environment, and are eager to make a significant impact, we want to hear from you! Join RTB House and be part of our success story in the Nordics market.