Technical Account Manager (ITA)

Technical Account Manager

1000+ specialists, 80+ markets, 2000+ clients across EMEA, APAC and the Americas regions. Join RTB House - a global company that provides state-of-the-art marketing technologies for global brands.

What you will do and how you'll make an impact:

• conduct the technical operations for our top clients in the Italian market
• technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns
• management of all technical issues with regards to campaign launching and running process
• technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform
• work closely with our account managers to deliver high standards of customer service
• monitor and analyse the effectiveness of campaigns
• propose optimization solutions for online programs
• cooperate with our technical support team from Head Quarter  

What we are looking for:

• basic knowledge of HTML and Javascript;
• experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager; 
• at least 2 years of experience in online technology, e-commerce and/or digital advertising;
• experience in using Google Analytics will be an advantage;
• fluency in English essential;
• strong analytical skills;
• good time management skills and attention to detail;
• ability to solve problems efficiently;
• high level of motivation and willingness to learn.

What we offer:

• being part of an award-winning organisation, one of the fastest-growing tech companies in Europe, Deloitte - Fast 50 CE and Financial Times 1000: Europe’s Fastest-Growing Companies
• remote working model;
• the possibility to drive impactful projects focused on existing business in close cooperation with market leadership
• an amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
• numerous opportunities to build your own path of self-development; budget for external training and language classes co-financing
• a chance to be a part of a team that shapes the future of online marketing globally;
• work in a truly international environment with the best people in one of the fastest-growing segments of online advertising;
• Stable, long-term cooperation based on a B2B contract or contract of mandate.
• a proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)

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