Technical Account Manager

With 1000+ specialists, in 70+ markets, and 2,000+ clients across various regions, we have set new market standards when it comes to truly personalized marketing. With the power of Deep Learning technology, we have successfully developed solutions that help our clients fuel their business and marketing goals, boost their innovation, and elevate the customer experience.

What you will do:

• conduct the technical operations for our top clients in the following fields
• technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns
• management of all technical issues with regards to campaign launching and running process
• technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform
• work closely with our account managers to deliver high standards of customer service
• monitor and analyse the effectiveness of campaigns
• propose optimization solutions for online programs
• cooperate with our technical support team from Head Quarter

Requirements:

• basic knowledge of HTML and Javascript
• experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager
• at least 2 years of experience in online technology, e-commerce and/or digital advertising
• experience in using Google Analytics will be an advantage
• fluency in English and native Turkish
• strong analytical skills
• good time management skills and attention to detail
• ability to solve problems efficiently
• high level of motivation and willingness to learn

We offer:

• possibility to drive impactful projects focused on existing business in close cooperation with market leadership
• being part of an award-winning organisation, one of the fastest-growing tech companies in Europe, Deloitte - Fast 50 CE and Financial Times 1000: Europe’s Fastest-Growing Companies
• an international working environment inspires you and enables you to develop projects as part of a highly qualified and motivated team
• flat organisational structure and the opportunity to work with the best in the AdTech industry to learn from each other
• proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)